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Q What are your main products?
A Our products are waterproof bag, bicycle bag, motorcycle bag, sports bag, outdoor bag, and backpack and more.
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Q What is the lead time for the samples?
A It takes 5-10 working days normal.
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Q How about your quality guarantee?
A We're 100% responsible for the damaged goods if there are caused by our improper sewing or package. We always attach importance to quality by controlling from raw materials to shipments. We strictly control our quality and follow AQL standards.
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Q Does your company have any factory audit?
A Yes, we have BSCI, Sedex, Disney, Champion, Wal-Mart and NBCU certificates.
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Q What is your production capacity each month?
A Our production capacity is 100,000pcs backpacks monthly.
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Q What is your MOQ?
A It is 500pcs each color. Small quantity is welcome, but price will be higher because of much more to labor & custom clearance.
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Q Who can I contact if we have a complaint?
A You can email to us, kindly send pictures with problem, we will find a solution as per your pictures and provide quality after-sell service. We offer 100% guarantee on our products.
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Q How can you protect my designs and my brand?
A The Confidential Information will not be disclosed, reproduced, or disseminated in any way. We can sign a Confidentiality and Non-Disclosure Agreement with you and our sub-contractors. We never share your designs with other clients and treat each customer individually.
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Q What are your strengths?
A As an experienced company we have stable & mature supply chain. In order to get a special term we do business with all suppliers in cash. So our material price and delivery time is better than others. We can provide different solutions for our customers’ special requirements as we source different and suitable types of material for their design & target price.
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Q Can your products pass EU or American requirement?
A Yes, our products can meet REACH, Phthalate, AZO free, Low Cadmium, and Low Lead, PAH etc.
